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Project Detail

PimpMy Card

PMC — Pimp My Card is a connected platform for trading-card owners, collectors, buyers, and operational teams. It brings evaluation, physical intake, collateral-backed lending.

PMC-banner image

— Description:

PMC — Pimp My Card is a connected platform for trading-card owners, collectors, buyers, and operational teams. It brings evaluation, physical intake, collateral-backed lending, managed marketplace sales, customer support, notifications, and administration into one controlled journey. The business problem is trust and coordination. A valuable physical card needs evidence, review, safe handling, clear ownership, and a defined financial or sales outcome. PMC connects the digital case with the physical item and keeps the customer, Admin, branch, payment, communication, and status context together.

Problem
Statement

PMC solves the problem of trust, coordination, and operational control in the trading-card journey. Card owners often struggle to get reliable valuation evidence, safely submit physical cards, track ownership, and understand what happens next when their card is being reviewed, financed, listed, or sold. For the business, managing evaluations, bookings, loans, marketplace sales, support, and admin operations separately can create handoff errors, unclear case ownership, weak visibility, and slower customer communication.

Possible
Solution

The solution provided by PMC is a connected platform that brings evaluation, physical intake, collateral-backed lending, marketplace sales, customer support, notifications, and administration into one controlled journey. It uses automation to assign cases, send reminders, maintain status history, support customers through an AI assistant, and keep communication linked to each case. At the same time, Admins remain in control of sensitive decisions such as final valuation, collateral verification, approvals, fulfilment, lending, and settlement, helping the business reduce coordination gaps while giving customers a clear and trusted path from card submission to value, loan, sale, or custody decision.

InformationArchitecture

The product map starts at authentication, lands on Home, then branches into the core destinations people actually use.

Information architecture flowchart from authentication to Home, Menu, Items, Search, and Other

High FidelityWireframes

High-fidelity screens arranged to show the primary journeys, from first entry through the everyday product moments.

High-fidelity mobile wireframes for the product flow

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